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New Beginnings Support Services logo

About Us

A UK organisation built on safety, dignity and trust

New Beginnings Support Services works alongside people affected by violence and abuse, providing safe accommodation, practical help and steady support towards independence.

Who We Are

New Beginnings Support Services is the trading name of Property and New Beginnings UK CIC, a community interest company registered in England and Wales (Company No: 15998593). We combine safe accommodation with hands-on support so that people leaving harm have somewhere to go and someone to help them plan what comes next.

Our Mission

To support people affected by domestic abuse and violence towards safety, stability and genuine new beginnings — with practical help, confidential accommodation and respect at every stage.

Members of the support team working together around a table with paperwork and notebooks

Our Values

Safety

Every decision starts with the safety of the people we support.

Dignity

People are treated with respect, never defined by what has happened to them.

Confidentiality

Information is handled carefully and shared only when necessary.

Compassion

We listen without judgement and support at each person's own pace.

Empowerment

We build practical independence, not dependence on services.

Partnership

We work openly with professionals, agencies and community partners.

Who We Support

We support adults and families affected by domestic abuse and violence, including people who need to move quickly to a place of safety, and those rebuilding stability afterwards. Support is offered regardless of background, and we work with referring professionals to make sure needs are properly understood.

Our Approach

Practical first, and always led by the person. That means a prepared room and essentials on arrival, clear information about options, help with the paperwork that so often becomes a barrier, and consistent contact with a team that follows through.

Our Commitment to Safety

Safeguarding shapes how we work and how we communicate. We never publish the location of our refuge, never share identifying details of the people we support, and never use photographs that could reveal a person or a place. Records are kept securely and information is shared only where there is a clear safeguarding or consent basis for doing so.

Our Work in the Community

Alongside accommodation, we work with local partners on practical community support — from essential-item provision to helping people connect with services, training and everyday routines that build confidence.

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